“Digitalization – Change for Customer Service and Service Technicians?”
With more than 70,000 trade visitors, the 2017 sps ipc drives was the “biggest ever,” the trade show organizer sums up.
With the panel discussion “Digitalization, Industry 4.0 – Changes for Customer Service and Service Technicians?”, the VDMA experienced an exciting discussion that attracted numerous visitors due to the interesting topic. Alexander Grohmann from Digital Enabler took part in the discussion.
Would you like to find out how you should set up your customer service in the future in the context of increasing digitalization? Then feel free to contact us!
(image source: VDMA)